KIIAN CUA

Technical VA | SaaS Operations Specialist

ABOUT ME

I help SaaS and digital businesses streamline technical operations—owning support systems, structuring data for reporting, and optimizing workflows to eliminate repetitive work and reduce operational friction.

Systems-focused Technical VA with 9+ years in application systems engineering. I specialize in running technical operations for SaaS environments—troubleshooting production issues, improving workflows, and structuring data for decision-making. Experienced with enterprise systems, REST API integrations, and reporting using Excel and Power BI, with scripting in C#, JavaScript, and VBA.

EDUCATION

Bachelor of Science in Information Technology
Major in Management Information Systems

2012 - 2016

Batangas State University, Main Campus II

PERSONAL SKILLS

TOOLS I USE

WORK EXPERIENCE

ENGAGEMENT

I work with SaaS and digital businesses on a flexible engagement basis, depending on scope, complexity, and operational needs.

Ongoing Support

For day-to-day operations, technical support, and workflow management across systems and teams.

Project-Based Work

For system improvements, automation, integrations, and structured implementation of processes.

Technical Consultation

For troubleshooting, audits, and identifying inefficiencies across systems, workflows, and reporting.

Rates vary depending on scope and complexity. Details are discussed after understanding your requirements.

LET’S OPTIMIZE
YOUR OPERATIONS

If your systems are slowing you down, I can help streamline your operations, eliminate inefficiencies, and bring structure to your workflows.

📍 Batangas City, Philippines

Kiian Cua